Please Note

Due to the significantly increased volume of orders during our Black Friday Sale, dispatch may take longer than our usual timeframes.

Our warehouse team will be working hard to pack and dispatch all orders as quickly as possible. We appreciate your patience and understanding during this busy period!

Processing & Dispatch

Our usual next-business-day dispatch timeframe does not apply during the Black Friday Sale or the period immediately following the sale.

Orders are processed Monday to Friday, excluding public holidays.

Once your order has been dispatched, tracking information will be sent to the email address provided at checkout.

Please note that selecting Express Shipping speeds up the delivery service after your order has been dispatched. It does not mean your order will be processed or dispatched ahead of other Black Friday orders.

Australia

Standard Shipping – 2–7 business days after dispatch

• Orders over $100 – FREE Standard Shipping

• Orders under $100 – $8.00

Express Shipping – 1–3 business days after dispatch

• Orders over $120 – FREE Express Shipping

New Zealand

Standard Shipping – 6–12 business days after dispatch

Express Shipping – 3–6 business days after dispatch

• Orders over $100 – FREE Standard Shipping

• Orders over $120 – FREE Express Shipping

Delivery Timeframes

Shipping timeframes begin once your order has been dispatched and do not include order processing or packing time.

All delivery timeframes are estimates only and may vary depending on the postal provider, delivery location and increased Black Friday shipping volumes.

Address Changes

Please carefully check your shipping address before completing your order.

Where possible, we will try to assist with address changes. However, due to the high volume of Black Friday orders, we cannot guarantee that an address can be changed once an order has been placed.